SUPERCARD FREQUENTLY ASKED QUESTIONS

 

Q: What is the SuperCard?

A: The SuperCard is the loyalty program for Shakey’s Pizza Asia Ventures and Wow Brands Holdings Inc. It is the SuperCard that guests have loved and enjoyed made even better by combining benefits from: Shakey’s and Peri-Peri Charcoal Chicken and Sauce Bar, and R&B Milk Tea Philippines.

 

Q: Are there different types of SuperCards?

A: Yes. The SuperCard+ launched in 2020 will be redesigned and be called SuperCard Classic starting Feb 08, 2021 with additional benefits for a more wowing experience. And for a limited time only, a SuperCard Gold variant will be available from Feb 08, 2021 to March 31, 2021. Stay tuned for more announcements in our official Facebook pages.

 

Q: How much is the SuperCard?

A: Starting Feb 08, 2021, Shakey’s or Peri-Peri guest can purchase the SuperCard Classic for Php 599 and the limited Gold variant for only P899.

 

Q: Can guests avail more than just one (1) SuperCard?

A: Yes. Guest can purchase as many SuperCard cards as they want; all will be under one account and will be associated with guest’s registered mobile number.

 

Q: Can guests order the SuperCard for delivery?

A: Shakey’s guests can add the SuperCard to their cart when ordering via website www.shakeyspizza.ph or the Shakey’s SuperApp. The SuperCard can also be ordered via hotline 7777-7777 or #77-777 for Globe and TM subscribers.                           

 

Q: What do I get from a SuperCard?

A: With the SuperCard, guests can enjoy the following benefits:

  • Buy-One-Take-One pizza for Shakey’s delivery and carryout.
  • One free Welcome Treat from the brand where your got your SuperCard.
  • A one-time dine-in or carryout discount of 15% for SuperCard Classic or 20% for SuperCard Gold.
  • 10% off dine-in bill in Shakey’s and Peri-Peri Charcoal Chicken and Sauce Bar.
  • Birthday Treats valid on your birth month:
    • A free Birthday Treat from the brand where you purchased your SuperCard: a Large Pepperoni thin-crust pizza from Shakey’s and a Quarter Chicken with Rice and one side on from Peri-Peri Charcoal Chicken and Sauce Bar.
    • A one-time 15% Birthday Discount off your dine in bill (one-time use per brand).
  • Earn one (1) SuperPoint for every P100 spent on dine-in for both Shakey’s and Peri-Peri Charcoal Chicken and Sauce Bar.
  • Enjoy member-only promos and discounts.
  • For the limited SuperCard Gold, guests can get 5 Free Super Coupons upon purchase, with added benefits up to P2271.

 

Q: Why should I get the new SuperCard Classic or SuperCard Gold?

A: Enjoy instant perks and year-round benefits worth P3,775 for SuperCard Classic and P5,509 for SuperCard Gold!

 

Q: Does a SuperCard expire?

A:Yes. A SuperCard is valid for one (1) year from the date of activation or registration whichever comes first. You have one (1) year to enjoy all the SuperCard benefits. To check on your card status, you can log in to your account on www.mysupercard.ph, www.shakeyspizza.ph Yes. A SuperCard is valid for one (1) year from the date of activation or registration whichever comes first. You have one (1) year to enjoy all the SuperCard benefits. To check on your card status, you can log in to your account on

 

Q: Why do I need to register the SuperCard?

A: To unlock the full benefits of the SuperCard, guests are required to register their card. Also, we would love to keep in touch with you. If we have your information, you’ll be the first to know when we have exclusive promotions and offers. So, make sure you enter or update your information by logging on to www.mysupercard.ph. Guests may also register via SMS:

  • 16-digit SuperCard No./ Security Code/ Last name/ First name/Middle name/Date of birth(mm-dd-yyyy).
  • Example: 7777777777777128/ADV/Dela Cruz/Juan/Bida/01/23/1945.
  • SEND IT to 2256-5819-8 and wait for the SUPERCARD Registration confirmation.

 

Also, in case of a replacement card request resulting from SuperCard damage or loss, the same information will be used to confirm SuperCard owner details.

BUY ONE TAKE ONE PIZZA

 

Q: How can I avail of Buy One Take One benefit?

A: Buy a pizza (any flavor except Classic Cheese) and purchase a 500 ml Coke (for Regular Size) or 1.5L Coke (for Large and Party Size) to get a FREE pizza of the same size and crust.

 

Q: What free pizza do I get for the Buy One Take One?

A: You may choose from any of the following Shakey’s Classic pizza flavors:Truffle Four Cheese, Classic Cheese, Hawaiian Delight, Pepperoni,Classic Beef ‘n Onion, or Garlic n’ Cheese.

 

Q: How many free pizzas can I claim?

A: A maximum of three (3) free pizzas may be availed for every transaction. The 4th pizza within the same transaction will no longer be matched with a free pizza.

 

Q: If I order via carryout, will I still get 10% discount on top of Buy One Take One?

A: No. For carryout, you must choose between availing the 10% discount OR Buy One Take One pizza benefit.

 

BIRTHDAY FREEBIES

 

Q: How and when can I claim my Free Birthday Treat?

A: Guests can avail one (1) birthday treat from the brand where they purchased their SuperCard. Shakeys guests can claim your Free Large Thin Crust Pepperoni pizza while Peri-Peri guests can avail of a Free Quarter Chicken. Guests can still get the birthday treat from the other brand with a minimum purchase of Php 300. Guest can only claim their Birthday Treat on their birth-month.

 

Q: How can I avail of the 15% birth month discount?

A: How can I avail of the 15% birth month discount.

 

Q: What if my birthday falls towards the end of the month?

A: There will be no problem with that as redemption can instantly start during the first day of the month. So if your birthday is December 29, you can avail your birthday treats as early as December 01.

 

Q: Can I still avail of the birthday treats even if my Cards expired on the same month?

A: The birthday treats and all the other benefits will be valid while the card is active. Upon expiry, all the benefits will not be avaialnle for redemption anymore.

 

SUPERPOINTS

 

Q: What is a SuperPoint?

A: Guests can earn 1 point for every Php100 spent on dine-in or carryout purchases. One point is equal to Php1. In case of multiple SuperCards, points from all the cards are consolidated under one guest account which is associated under one mobile number.

 

Q: Am I still earning SuperPoints when I use my 10% discount?

A: Yes, your SuperCard earns points based on Total Amount to be paid after discounts have been applied.

 

Q: How do I know how many SuperPoints I currently have?

A: To check how many SuperPoints you have on your SuperCard, you can log in to your account via www.mysupercard.ph.

 

Q: What can I get with my points?

A: Points can be used as payment the next time you dine in either in Shakey’s or Peri-Peri Charcoal Chicken and Sauce Bar restaurants. For Shakey’s guests, they can use their points to pay when ordering via www.shakeyspizza.ph.

 

Q: What happens to points that I still have on my expired card?

A: You can have points on your previous card be transferred to your new card. Points on expired SuperCard must be transferred within 30 days after the card expires else they will be forfeited.

 

 

SUPERCARD RENEWAL

 

Q: How can I check when my SuperCard will expire?

A: You can log on to www.mysupercard.ph to check your SuperCard expiration. If you’re in any Shakey’s or Peri-Peri Charcoal Chicken and Sauce Bar restaurant, you can also ask any of the servers to check for you.

 

Q: How can I renew my SuperCard?

A: Just visit any Shakey’s or Peri-Peri Charcoal Chicken and Sauce Bar restaurant and purchase another SuperCard. You can also order via the Shakey’s delivery hotline 7777-7777, #77-777 (toll-free nationwide for Globe and TM subscribers), www.shakeyspizza.ph and the Shakey’s SuperApp.

 

ADDITIONAL QUESTIONS

 

Q: Can a SuperCard member still apply 10% dine-in discount when availing promos in Shakey’s or Peri-Peri?

A: No. The 10% dine-in discount for SuperCard holders cannot be applied to promos.  

 

Q: Can a SuperCard member still apply 15% dine-in birthday month discount when availing promos in Shakey’s or Peri-Peri?

A: No. The one time use 15% birthday month discount is also not applicable to promotional offers.

 

Q: Can a SuperCard member apply both the 10% dine-in discount and the 15% dine-in birthmonth discount in one transaction?

A: No. Only one of either the 10% dine-in discount or the 15% dine-in birth month discount can be applied in one transaction.

 

Q: Can senior citizens avail the Senior Citizen discount when purchasing a SuperCard?

A: The Senior Citizen discount will not apply in the purchase of SuperCard because it is a non-food item. The Senior Citizen may apply for Senior discount for additional items apart from the SuperCard Card at P599 Introductory Price offer.

 

Q: What will happen to active SuperCard (SuperCard+ and other with old design) members? Will they still be able to use their cards and enjoy their benefits in Shakey’s?

A: Yes. All active SuperCards and all SuperCards (old design) that will be activated after Feb 15 will be eligible to enjoy the benefits in Shakey’s. More than that, they will also be eligible to enjoy the benefits of the SuperCard. There is NO NEED for the guest to replace their old cards to enjoy the enhanced benefits in Peri-Peri restaurants such as 10% OFF dine-in discount and exclusive SuperCard offers. Note: Birthday Treat and Birth Month Discount however, will still be based on member’s birthdate.

 

Note: Birthday Treat and Birth Month Discount however, will still be based on member’s birthdate.

However, the Welcome Treats and Welcome Discounts will only be available for new card availers starting February 01, 2021.

The FREE Coffee or Hot Tea benefits will also be extended to all active SuperCard holders regardless of design or variant.

 

SUPERCARD GOLD

Q: What is SuperCard Gold?

A: The SuperCard Gold is a limited variant of the SuperCard offered from Feb 08, 2021 to March 31, 2021. It bears the basic benefits of the SuperCard+ and Classic but with a few more exciting benefits such as the one-time 20% welcome dine-in and carryout discounts instead of the 15% of the SuperCard Classic. Plus, a set of Super Coupons with additional benefits up to P2,271.

Q: How much is SuperCard Gold if I buy it from Shakey’s?

A:The SuperCard Gold is priced at P899 and comes with FREE 5 Super Coupons:

Coupon and Day of Availement

Details

Segment

GSP

Promo Price

Discount

% Discount

Monday: Chicken Madness Deal

Get 40% off on Buddy Pack Chicken

Dine-In, Carryout, and Delivery

590

354

236

40%

Tuesday: Weekday Delivery Exclusive

MC-L, 4 pc Chicken n mojos Pasta platter +iced tea

Delivery only 

1,607

999

608

38%

Wednesday: B2T2 Milktea

Buy 2 Reg Brown sugar Milk tea and get 2 for FREE

Dine-In, Carryout, and Delivery but in selected stores only w/ R&B products

440

220

220

100%

Thursday:

Burger Double deal

The Goood Burger + Baaad Burger + 2 glass of Iced TEA FOR P399

Dine in only from 2-5 PM.

546

361

185

51%

Friday: My Pizza Time

Get 40% off on Manager's Choice Large Thin crust pizza

Dine-In, Carryout, and Delivery

516

310

206

40%

 

Q: How much is SuperCard Gold if I buy it from Peri-Peri?

A: The SuperCard Gold is priced at P899 and comes with FREE 5 Super Coupons:

Peri-Peri SuperCard Gold Coupons:

  • Coupon 1 – 30% off on Total Bill (food and beverage) for a minimum purchase of P1,000 for dine only from Monday to Thursday.
  • Coupon 2 – Free Quarter BBQ Back Ribs with 1 regular side for a minimum purchase of P1,000. Valid for all segments, any day of the week.
  • Coupon 3 – Free Pasta Tartufo - Solo for a minimum purchase of P1,000. Valid for all segments, any day of the week.
  • Coupon 4 – Buy 1, Take 1 for any Regular sized R&B Milk Tea. Valid for all segments from Monday to Friday on select Peri-Peri locations.
  • Coupon 5 – P200 Gift Voucher for a minimum purchase of P1,000 for dine only from Monday to Thursday.

 

Q: Can I use the SuperCoupons anytime?

A: Each coupon contains irresistible offers distinct for an indicated day, time, and segment of redemption. You cannot redeem a Coupon on a day not specified in the details. Example, the Monday Chicken Madness deal can only be redeemed on a Monday. All Super Coupons will expire by May 31, 2021.

 

Q: I have an existing SuperCard already can I avail of the SuperCard Gold?

A: Yes, you can avail a new SuperCard Gold separately. All points regardless of card design and variants will still be consolidated under one guest account associated with its mobile number.

 

Q: Can I avail the coupons independently from the SuperCard Gold?

A: No. The Super Coupons will be given as the SuperCard Gold is purchased. No options to upgrade your current SuperCard+ or SuperCard Classic to SuperCard Gold as of the moment.

Q: Is the SuperCard Gold still active after May 31, 2021?

A: Yes, the SuperCard Gold still follows its one (1) year eligibility. Only the FREE five (5) Super Coupons are needed to be redeemed before May 31.